Messaging Terms & Conditions

Messaging Terms & Conditions

 

The Paw Print | 539 W Commerce St # 4482 null Dallas TX US 75208-1953

 

General

 

When you opt-in to the service, we will send you a message to confirm your signup.

 

By opting into messages, you agree to receive recurring automated marketing and informational text messages from The Paw Print.Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.

 

Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with The Paw Print. The Paw Print reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. The Paw Print also reserves the right to change the short code or phone number where messages are sent.

 

Message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Your wireless provider is not liable for delayed or undelivered messages.

 

Your consent to receive marketing messages is not a condition of purchase.

 

Carriers

 

Carriers are not liable for delayed or undelivered messages.

 

Cancellation

 

You can cancel any time by texting "STOP" to +14694897696. After you send the SMS message "STOP" to +14694897696, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from The Paw Print again, just sign up as you did the first time and The Paw Print will start sending messages to you again.

 

Info

 

Text "HELP" to +14694897696 at any time and we will respond with instructions on how to unsubscribe. For support regarding our services, email us at support@thepawprint.store.

 

Transfer of Number

 

You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply “STOP” from the original number or notify us of your old number at support@thepawprint.store. The duty to inform us based on the above events is a condition of using this service to receive messages.

 

Privacy

 

If you have any questions about your data or our privacy practices, please visit our https://thepawprint.store/pages/privacy-policy.

 

Messaging Terms Changes

 

We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. Your continued enrollment following such changes shall constitute your acceptance of such changes

 

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The Paw Print
Anonymous
it gives my pet a chance to experience life in

it gives my pet a chance to experience life in the world without being stuck in a ordinary place

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The Paw Print
Samantha Barela
Unfortunately Kujo has passed away on May 12,

Unfortunately Kujo has passed away on May 12, 2026 at 2:00 and he on the other side of rainbow bridge and we appreciate all the things your staff created of him 🤍🌈🐶

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The Paw Print
Lori A Collins
I Love What you all are doing!!! I just wish

I Love What you all are doing!!! I just wish we could get 1 puzzle or 1 calendar or even 1 coloring book for free! Unfortunately Drakeo/ BoobyDoo has passed away unexpectedly and I’m devastated and so heartbroken!!!! I’m going to try and get the money!!!! I NEED THIS TO KEEP HIM CLOSE TO MY HEART!!!! Thank you for loving him!!!
Sincerely
Lori Collins

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The Paw Print
Danielle Mitchell
No hassle, just replaced

I had a straw from a cup come bent, they replaced it without me even asking based off my review. 10/10 love the cup with my cat on it. I use it every day.

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The Paw Print
Anonymous
Love the tote & the water color print! Such a

Love the tote & the water color print! Such a sweet tribute to my buddy, Maverick!

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The Paw Print
Laura Schoenhofer
My thoughts

Hi Paw Print People . . .
My cat,Nell, was chosen as the calendar girl for June 2027 and I’m honored! I’d just like to share a thought with you for what it’s worth. I think it would be a good idea to give a free calendar to the chosen cats family. Afterall, aren’t we helping you to earn money towards your cause? I’m a retiree on a fixed income with a lot of medical bills. I think it would be good for public relations to have a give and take attitude and that would also be a very kind gesture. I do realize your goal is to maximize your earnings, however, giving 15 free calendars would probably not change your trajectory by much. You’re allowed to disagree of course and i respect that. I have the option of not purchasing one, so nothing unfair going on here.
With all that being said . . . You are fighting for a wonderful cause and your mission is heroic. Thank you for choosing Nell. I’m a proud Mama. 😁

Hi there, thank you so much for sharing Nell’s story and for your kind words! We truly appreciate your support and understand your perspective. We’re grateful for your support in our mission, and Nell will always be a special part of our calendar. Wishing you and Nell all the best!

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The Paw Print
Matt Marx
Great little shop!

Great little shop with great staff!

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The Paw Print
Ethel Gay Carlyle
My dog Stonewall picture was great on the

My dog Stonewall picture was great on the calendar 3026, but when I came to the end of August the calendar went to 2025 which confused me . I had to buy another calendar so I didn't get to enjoy my calendar.

Hi Ethel, thank you for sharing your experience. We're sorry for the confusion caused by the calendar's date issue. I have reached out in private to better assist you.

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The Paw Print
Ashlyn Lane
Mercy October 2027

Oh my goodness! I can’t believe yall picked my beautiful baby girl! Thank you for picking her and adding her to your calendar! Can’t wait to get mine in the mail!!

Why is my cat Miss February with a Christmas

Why is my cat Miss February with a Christmas background

Hi William, please check your email. I have sent you a private message to better assist you.

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The Paw Print
Lindsey Dawes
This company is by far amazing! I ordered a customized cup from them a few months ago

This company is by far amazing! I ordered a customized cup from them a few months ago, and then, unfortunately I dropped the cup in the lid broke. Not only did they treat me with nothing but kindness for the cup, but they also sent me three different types of lids for my cup as well as three straws! This company truly cares about their customers and animals. I will 1000% continue to order from them! The people in customer service that I was in communication with via email treated me with nothing but extreme kindness and care! 10/10!!!

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The Paw Print
Anonymous
Not What I Expected From a “Selected” Pet Feature

I submitted a photo of my cat after seeing their promotion on Instagram, and the way it was presented gave me the impression that it was some kind of contest or selection process.

Later, I received a message saying that my cat had been “selected” from thousands of submissions and would be featured in a calendar. I was excited and purchased the calendar, but afterward I noticed that I could not seem to find this calendar listed in the regular Products section of their website. This made me wonder how this is actually different from simply selling customers personalized products featuring the photos they submitted.

I then received another message saying that my cat’s photo had received so much love that they had created a puzzle featuring her, along with a private discounted link to purchase it. Again, I could not find that specific product in the regular Products section of the website.

At this point, it feels less like my cat was genuinely “selected” for a public product and more like my submitted photo is being used to generate personalized merchandise that is then marketed back to me for purchase.

If this is simply a personalized merchandise program, I think that should be communicated much more clearly from the beginning. Using language such as “selected” creates a very different impression. I would have felt much better about the experience if the process had been more transparent.

Hi there, thank you for sharing your feedback. We're sorry for any confusion caused by the promotion. Our goal is to create special personalized products, and we appreciate your suggestions on how to communicate this more clearly. We value your input and hope to improve our transparency. If you have any further questions, please feel free to reach out.

Disappointed Despite Supporting a Good Cause

I completely understand that this calendar is a fundraiser and that the proceeds are going toward a good cause, which I absolutely support. That said, I was really excited to find out that my cat was selected as a winner and would be featured in the calendar.

I was surprised and disappointed to learn that winners don’t receive a complimentary copy. Even with the discount for being selected, the calendar is still $27 before tax and shipping, which unfortunately is just difficult for me to afford for a calendar.

I understand the purpose is to raise money, but when someone’s pet is selected and their photo is being used in a calendar that is then sold, I think providing the winner with one complimentary copy would be a thoughtful and reasonable gesture.

I would have loved to have a copy as a keepsake and to celebrate my cat being chosen. I’m grateful he was selected, but it’s disappointing that I may not even be able to own the calendar he appears in because of the cost.

Hi Tm, thank you for sharing your thoughts. We truly appreciate your support and understanding of our fundraiser. We're glad your cat was selected and hope you still enjoy the calendar. Thank you for being part of our community! I will be reaching out in private to better assist you.

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The Paw Print
virginia norland
Thank you so much for replacing the cap for my

Thank you so much for replacing the cap for my Cali cup!!

Hi Virginia, we're glad we could help with your Cali cup! Thanks for your kind words and support.

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The Paw Print
Tink Galbraith
I’m seriously not surprised that my cat JAZZ was

I’m seriously not surprised that my cat JAZZ was chosen for the 2026-2027 calendar. He has always been charismatic, gentle, and empathetic. I kept him as a kitten of my Mother Cat Tinker, due to on his white right paw he has a black heart. I fell in love upon his birth. He goes on walks with me every night and doesn’t leave my side. So to all of you at Paw Prints 🐾 I thank you with my whole heart for recognizing my wonderful Jazz 💖🤗🙋‍♀️

brownie one scares

brownie one scares me

Hi Almira, thanks for sharing your feedback. We're sorry to hear about your experience and would love to understand more so we can improve. I will be reaching out to you in private to assist you.

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The Paw Print
Angela Merritt
I love pawprint the calendar with my Booties in

I love pawprint the calendar with my Booties in it and the other kitties is so beautiful 🤩

I had a photo and they put another that did not

I had a photo and they put another that did not want ,so please send any more paw thing

Hi Tim, we're sorry for the mix-up with your order. We will be reaching out in private to better assist you. Thank you for your patience!

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The Paw Print
Anonymous
deceptive

deceptive. they "choose" your dog but in reality, they say that to everyone and then insert your dog for your order after the fact.

Hi there, we're sorry to hear about your experience. We strive to provide clear communication and would like to assist you further. I have reached out in private to better assist you. Thank you for your feedback.

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The Paw Print
John Gillespie
I am very proud to say that my little cat named

I am very proud to say that my little cat named stormy is on you of your beach towels and I am so happy that he was chosen. I caught stormy when he was a very tiny very sick feral kitten out in my yard. WE Took him straight to the vet and he was so tiny the vet couldn't sex him yet. THE vet said he wouldn't have made it another night outside. I spent the next 4 to 5 weeks feeding him around the clock ever 3 hours and giving him his medication. Because stormy and I spent so much time together in the beginning we are inseparable 😆. I have never loved an animal as much as I love him and I know he loves me because at night he sleeps either on my hip or the top of my head on the pillow 😆. Now stormy is about 5 years old and the sweetest thing and he knows he is the king of our castle.

This is a rip off company. Beware.

This is a rip off company.I placed an order for harness and never got them. Said they were delivered but again never got them. Will never buy fro the Chinese company again. I out I a complaint and I keep getting around. I asked that my credit card be refund but again no answer from them.

Hi Linda, we're sorry for the confusion, but we believe you may have the wrong company, as we do not sell harnesses. Please consider reaching out to the correct seller for assistance. Thank you!

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The Paw Print
Anonymous
Thank you for choosing my dog koda

Thank you for choosing my dog koda. In your calendar, I ordered one. I appreciate it, that's awesome. Thank you

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The Paw Print
Anonymous
I absolutely in love that my dear dog Lobo made

I absolutely in love that my dear dog Lobo made it in the coloring book!!!

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The Paw Print
Jordan ackles
For the price I would expect better quality the

For the price I would expect better quality the art was nice

Hi Jordan, thank you for your feedback. We're glad you liked the art, and we'll take your comments into consideration to improve quality. I will be reaching out to better assist you.