Shipping Policy

 

Shipping Policy

Thank you for choosing The Paw Print for your pet-loving needs! We are dedicated to ensuring your experience with us is as enjoyable as possible. Please take a moment to review our shipping policy to understand how we handle the processing and delivery of your orders.

 

Processing Time: All orders, including our beloved calendars, typically have a processing time of 1-5 business days but during periods of high demand can increase to 7 business days. Our team meticulously prepares and packs your items to guarantee they reach you in paw-some condition.

 

Shipping Methods: Once your order is processed, we ship via either USPS and/or DHL, selecting the most efficient and cost-effective option for your location.

 

Estimated Delivery Time: The estimated delivery time varies based on your location and the shipping method selected during checkout. On average, orders can be expected to arrive within the following windows depending on location from the date of shipment: 

United States: 2-5 business days

Canada: 6-10 business days

UK: 8-15 business days

 

Order Tracking: Upon shipment, you will receive a shipping confirmation email containing a tracking number. Use this number to track your order's journey to your doorstep.

 

Shipping Delays: While we strive for timely deliveries, external factors such as weather conditions, holidays, and unforeseen circumstances may cause delays. Your understanding and patience in such situations are greatly appreciated.

 

Multiple Shipments: Orders with multiple items may be shipped in separate packages to ensure the quickest delivery.

If you have any questions or concerns regarding your order's shipping, our customer support is here to help! Contact us at support@thepawprint.store or through our Contact Us page.

Customers are saying

4.70 ★ (49745)
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Nancy Boudreau
Fabulous

Absolutely love all of my purchases!!!!

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Ann S.
You keep sending us products should have Sophia’s

You keep sending us products should have Sophia’s face on them. The last few items you were promoting were not even Sophia. They were someone else’s dog
Disappointed in organization of products offered and some content.

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Hi Ann, thank you for sharing your feedback. We apologize for the mix-up and will look into improving our product organization. We appreciate your patience and hope to serve you better in the future.

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Kaylee
This is adorable! Love the coloring

This is adorable! Love the coloring book!

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Lexi Pereira
I loved all the paintings of my pets

I loved all the paintings of my pets. Good quality art.

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Abigayle Meek
I entered my cat Asher to a calender model

I entered my cat Asher to a calender model. In September I unfortunately had have him put down due to a spider bite that turned fatal. Having him in the 2027 calender means a lot more than you think. Thank you.

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Rebecca Ann Cook
My Ash won 5 times this year I wish the product

My Ash won 5 times this year I wish the product was free I am low income

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The Paw Print
Roxanne
You said Left-Eye made it on your fall harvest

You said Left-Eye made it on your fall harvest pillow so why does Left-Eye have both eyes. Left-Eye lost his right-eye when he was a baby, that's why he's Left-Eye. This is very upsetting 😡.

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Hi there, thank you for your feedback. We apologize for any upset caused and will review the product description to ensure clarity. I will be reaching out in private to better assist you.

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Dylan Fisher
Helped me with the loss of my little fur baby 😭

I'm still grieving over my little Fatty and the PawPrint has been helping me mourn the loss by the keepsakes they let you pick and design the trinket

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The Paw Print
Troupe
come on...

my neighbor and I both sent a picture of ours cats to be on the 2027 calendar..both of our cats won..I looked ay the calendar they sent me and my cat was there. my neighbor showed me his calendar with his cat and sure enough his cat was there...thought it was a contest. But my cat wasn't on his and his cat wasn't on mine...

Hi Michael, thank you for sharing your experience. We're sorry for any confusion. I have reached out in private to better explain things. mWe appreciate your understanding!

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brenda cutler
Extremely happy with my

Extremely happy with my puzzle

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Tbalash
Ordered a coloring book years ago and spent over

Ordered a coloring book years ago and spent over 30 dollars never got it. This is a scam. Never got it or a refund. In fact never even got a response any of the times I tried to contact them. Beware of this scam.

Hi Tbalash, we're sorry to hear about your experience. I will be reaching out in private to better assist you. We appreciate your patience and hope to fix this for you.

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Kristian
They sent me a puzzle of someone else’s dog

They sent me a puzzle of someone else’s dog. Still waiting on an email back regarding sending my dog puzzle or a refund.

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Hi Kristian, we're sorry for the mix-up. We're currently working on a replacement and will be in touch soon to resolve this. Thank you for your patience!

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Anonymous
💜💜

💜💜

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Kaylin
I received my calendar today the quality is

I received my calendar today the quality is amazing it looks so good thank you so much !

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Mireyasoria
Good

Good. Referencing

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Cecelia R Goedel
Picture versatility

I love it that they are so versatile with how they take a picture that you sent in and can turn it into so many different things. I love the calendar and wall hang, and I'm sure I'll enjoy my "Socks" pillow.

Thank you Pawprint.

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The Paw Print
Abigail
I’m Sage’s Owner!

Hi there! My name is Abigail, and I’m the very proud owner of Sage the Cat! 🤍

I just wanted to leave a little review to say how genuinely overwhelmed and delighted I am by all the love Sage has received on here. I never imagined he would be featured so much, and I’m honestly still shocked every time I see him included in another amazing product!

I originally submitted the photo of Sage beside our Christmas star lamp for the 2026–2027 calendar, never really expecting it to be selected. However, the photo was just too beautiful not to share, and I’m so glad I took the chance! Seeing him featured and receiving notifications about all the wonderful products he’s been included in has been such a lovely surprise.

Sage is an absolutely gorgeous boy, and of course, I’m incredibly biased, but he really is so special to me. 🥹🤍 I’m writing this review on his first birthday, which makes it even more meaningful to see him still being featured and loved by so many people.

Thank you so much for appreciating my beautiful boy and sharing him with the world. It genuinely makes me so happy to see how much love he receives, and I’m so glad I submitted that photo. Here’s to many more lovely surprises featuring Sage! 🤍🐾

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The Paw Print
Anonymous
Sad to discover it’s just a gimmick.

Sad to discover it’s just a gimmick and your dog doesn’t actually win any real contest. Every dog automatically wins to get their owner to buy the calendar.

Hi there, we're sorry to hear you're disappointed. Our goal is to bring joy and fun to our customers. I will be reaching out in private to better explain our process. Thank you for your feedback.

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The Paw Print
Sami Duke
Pet color explosion blanket

I got the pet color explosion blanket and it's wonderful! The image is to my cats likeness uncannily and it's SO soft and cozy!! 10/10 would recommend!

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Tigers
I love the Fall Pillow of my mini dachshund

I love the Fall Pillow of my mini dachshund Bailey on it. It looks just like Bailey.

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Riley
i love the creativity

i love the creativity and how you have competitions to have your pet on the prints

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Connie Sue Yule
Accidentally came across this web site and

Accidentally came across this web site and entered my cat Roxy in contest to be in the 2026 calendar. Purchased some cool merchandise with her photo. Recently I was on the website and came across what they do with the funds they make. I sat here and cried. Tears fell as i read the stories that the funds made were donated too. Thankyou for using the funds made to help those in need.

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Anonymous
Absolute scam

Absolute scam. Uses general public submissions of people’s pets whilst thinking they will win. Only get a discount in the products when you buy a product. This is the prize for being featured and for using my copyrighted image? Ripping off the public by faking a competition for a prize of a discount is pathetic! PATHETIC

Hi there, we're sorry to hear about your concerns. We take feedback seriously and will review this matter to ensure transparency. I have reached out in private to better assist you.

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Knoxs
Love AI Capone 💓

Love the 2027 calendar. Mr Al of October is my grand dog.. He is no longer with us but lives on in our hearts. This calenar means so much to coir family. Thanks for choosing our loving boy and angel.