Terms of Use

Terms of Service

Welcome to "The Paw Print" By accessing our website and using our services, you agree to abide by the following terms and conditions. Please read these terms carefully.

1. Acceptance of Terms:

By using our website and services, you agree to comply with these Terms of Use. If you do not agree, please refrain from accessing our site.

2. Intellectual Property:

All content on our website, including text, images, logos, and designs, is the intellectual property of "The Paw Print" and is protected by copyright and trademark laws. Any unauthorized use is strictly prohibited.

3. User Conduct:

You agree to use our services for lawful purposes and in a manner consistent with the applicable laws and regulations.

You are responsible for maintaining the confidentiality of your account information and password.

4. User Submissions

By submitting any content to us—including photos/images of your pet and any related text (collectively, “Submissions”)—you grant The Paw Print a non-exclusive, worldwide, royalty-free, transferable and sublicensable license to host, store, reproduce, adapt, modify, create derivative works from, publicly display, and otherwise use the Submissions to provide and promote our services and products (for example, featuring your pet in our products). You acknowledge that you are not entitled to any compensation, revenue, or profit sharing from products that incorporate your Submissions. Accepted submissions are not entitled to free products, payment, prizes, or rewards.

AI prompts. You also agree that we may use your Submissions (e.g., your uploaded photos) as inputs (“prompts”) to generative AI tools and services we operate or engage (e.g., third-party vendors) to process, enhance, or generate artwork, mockups, or other derivative outputs for your order or for our service operations and quality assurance.

No model training without consent. We do not use your Submissions to train AI models unless you provide separate, explicit permission. When we use third-party AI vendors, we contractually request configurations that prevent training on your Submissions where available.

Privacy & safety. We strive to minimize personal data in prompts and apply reasonable safeguards. Our handling of personal information follows our Privacy Policy.

Opt-out (prospective). You may opt out of our using your future Submissions in AI prompts by contacting support@thepawprint.store before placing your next custom order; opting out may limit certain customization features.

Your responsibilities. You represent and warrant that you own or have all necessary rights to the Submissions and that their use (including via AI tools) will not infringe any third-party rights, and that you have obtained consent from anyone depicted (or from a parent/guardian for minors). You agree not to upload content that is unlawful or that you lack permission to use.

Retention & removal. We may retain Submissions and related AI outputs for as long as reasonably necessary to provide our services, for recordkeeping, and to comply with legal obligations. You can request deletion of your Submissions by contacting support@thepawprint.store; we will honor requests subject to legal/operational limits and backups.

5. Privacy:

Our use of your personal information is governed by our Privacy Policy. By using our services, you consent to the terms outlined in the Privacy Policy.

6. Limitation of Liability:

"The Paw Print" is not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our website or services.

7. Termination:

We reserve the right to terminate or suspend your account and access to our services at our discretion, without prior notice, for any reason, including a breach of these Terms of Use.

8. Changes to Terms:

"The Paw Print" reserves the right to update or modify these Terms of Use at any time. Your continued use of our services after changes are made constitutes acceptance of the revised terms.

9. Governing Law:

These Terms of Use are governed by and construed in accordance with the laws of the United States.

10. Contact Information:

For any questions or concerns regarding these Terms of Use, please contact us at support@thepawprint.store.

Thank you for using "The Paw Print" Your adherence to these terms ensures a positive and secure experience for all users.

Mobile Messaging (SMS/MMS) Terms (“Text Program”)

Sponsor/Operator: The Paw Print (CAYKO LLC), 539 W Commerce St #4482, Dallas, TX 75208 USA ("The Paw Print", "we", "us").

Program Description. By opting in, you agree to receive recurring marketing text messages about The Paw Print’s products and offers (including products featuring your pet), reminders, and program updates. Messages may be sent via automated technology from our messaging number(s) (e.g., 10DLC, toll‑free, or short code), including 81587 or (844) 623-3563.

Consent Not a Condition. Your consent to receive texts is not a condition of any purchase.

Opt‑In. You may opt in by entering your mobile number on our web form and affirmatively checking the SMS consent box (not pre‑checked). In some cases, we may ask you to confirm by replying YES / OUI to a confirmation text (double opt‑in).

Message Frequency. Up to 2–6 messages per month; actual frequency varies by interaction and campaign.

Costs. Message & data rates may apply.

Opt‑Out. Reply STOP (English) or ARRET (French) to any message to cancel. After you send STOP/ARRET, you may receive one additional message to confirm you are opted out. You may also request removal by contacting us at support@thepawprint.store. For Canadian recipients, we process unsubscribe requests within 10 business days and ensure unsubscribe mechanisms remain functional for at least 60 days after the message is sent.

Help. Reply HELP (English) or AIDE (French) for assistance, or contact support@thepawprint.store.

INFO Keyword (Canada). Reply INFO at any time to receive our sender identification and support contact details.

Eligibility. You must be the mobile account holder or have the account holder’s permission and be 18+ (or the age of majority in your province/state).

Delivery/Availability. Message delivery may be delayed or not received if your mobile device is not in range, lacks connectivity, or if your carrier blocks or filters messages. Carriers are not liable for delayed or undelivered messages. Availability may vary by carrier and device.

Privacy. We handle personal data in accordance with our Privacy Policy. See the “Text Messaging Program” section below for details specific to SMS.

Changes to the Program. We may modify or terminate the Text Program at any time. If we change material terms, we will update this page and may send a notice.

Contact. The Paw Print (CAYKO LLC), 539 W Commerce St #4482, Dallas, TX 75208 USA • support@thepawprint.store.

Effective Date: March 30, 2026.

Love the tote & the water color print! Such a

Love the tote & the water color print! Such a sweet tribute to my buddy, Maverick!

My thoughts

Hi Paw Print People . . .
My cat,Nell, was chosen as the calendar girl for June 2027 and I’m honored! I’d just like to share a thought with you for what it’s worth. I think it would be a good idea to give a free calendar to the chosen cats family. Afterall, aren’t we helping you to earn money towards your cause? I’m a retiree on a fixed income with a lot of medical bills. I think it would be good for public relations to have a give and take attitude and that would also be a very kind gesture. I do realize your goal is to maximize your earnings, however, giving 15 free calendars would probably not change your trajectory by much. You’re allowed to disagree of course and i respect that. I have the option of not purchasing one, so nothing unfair going on here.
With all that being said . . . You are fighting for a wonderful cause and your mission is heroic. Thank you for choosing Nell. I’m a proud Mama. 😁

Hi there, thank you so much for sharing Nell’s story and for your kind words! We truly appreciate your support and understand your perspective. We’re grateful for your support in our mission, and Nell will always be a special part of our calendar. Wishing you and Nell all the best!

Great little shop!

Great little shop with great staff!

My dog Stonewall picture was great on the

My dog Stonewall picture was great on the calendar 3026, but when I came to the end of August the calendar went to 2025 which confused me . I had to buy another calendar so I didn't get to enjoy my calendar.

Hi Ethel, thank you for sharing your experience. We're sorry for the confusion caused by the calendar's date issue. I have reached out in private to better assist you.

Mercy October 2027

Oh my goodness! I can’t believe yall picked my beautiful baby girl! Thank you for picking her and adding her to your calendar! Can’t wait to get mine in the mail!!

Why is my cat Miss February with a Christmas

Why is my cat Miss February with a Christmas background

Hi William, please check your email. I have sent you a private message to better assist you.

This company is by far amazing! I ordered a customized cup from them a few months ago

This company is by far amazing! I ordered a customized cup from them a few months ago, and then, unfortunately I dropped the cup in the lid broke. Not only did they treat me with nothing but kindness for the cup, but they also sent me three different types of lids for my cup as well as three straws! This company truly cares about their customers and animals. I will 1000% continue to order from them! The people in customer service that I was in communication with via email treated me with nothing but extreme kindness and care! 10/10!!!

Not What I Expected From a “Selected” Pet Feature

I submitted a photo of my cat after seeing their promotion on Instagram, and the way it was presented gave me the impression that it was some kind of contest or selection process.

Later, I received a message saying that my cat had been “selected” from thousands of submissions and would be featured in a calendar. I was excited and purchased the calendar, but afterward I noticed that I could not seem to find this calendar listed in the regular Products section of their website. This made me wonder how this is actually different from simply selling customers personalized products featuring the photos they submitted.

I then received another message saying that my cat’s photo had received so much love that they had created a puzzle featuring her, along with a private discounted link to purchase it. Again, I could not find that specific product in the regular Products section of the website.

At this point, it feels less like my cat was genuinely “selected” for a public product and more like my submitted photo is being used to generate personalized merchandise that is then marketed back to me for purchase.

If this is simply a personalized merchandise program, I think that should be communicated much more clearly from the beginning. Using language such as “selected” creates a very different impression. I would have felt much better about the experience if the process had been more transparent.

Hi there, thank you for sharing your feedback. We're sorry for any confusion caused by the promotion. Our goal is to create special personalized products, and we appreciate your suggestions on how to communicate this more clearly. We value your input and hope to improve our transparency. If you have any further questions, please feel free to reach out.

Disappointed Despite Supporting a Good Cause

I completely understand that this calendar is a fundraiser and that the proceeds are going toward a good cause, which I absolutely support. That said, I was really excited to find out that my cat was selected as a winner and would be featured in the calendar.

I was surprised and disappointed to learn that winners don’t receive a complimentary copy. Even with the discount for being selected, the calendar is still $27 before tax and shipping, which unfortunately is just difficult for me to afford for a calendar.

I understand the purpose is to raise money, but when someone’s pet is selected and their photo is being used in a calendar that is then sold, I think providing the winner with one complimentary copy would be a thoughtful and reasonable gesture.

I would have loved to have a copy as a keepsake and to celebrate my cat being chosen. I’m grateful he was selected, but it’s disappointing that I may not even be able to own the calendar he appears in because of the cost.

Hi Tm, thank you for sharing your thoughts. We truly appreciate your support and understanding of our fundraiser. We're glad your cat was selected and hope you still enjoy the calendar. Thank you for being part of our community! I will be reaching out in private to better assist you.

Thank you so much for replacing the cap for my

Thank you so much for replacing the cap for my Cali cup!!

Hi Virginia, we're glad we could help with your Cali cup! Thanks for your kind words and support.

I’m seriously not surprised that my cat JAZZ was

I’m seriously not surprised that my cat JAZZ was chosen for the 2026-2027 calendar. He has always been charismatic, gentle, and empathetic. I kept him as a kitten of my Mother Cat Tinker, due to on his white right paw he has a black heart. I fell in love upon his birth. He goes on walks with me every night and doesn’t leave my side. So to all of you at Paw Prints 🐾 I thank you with my whole heart for recognizing my wonderful Jazz 💖🤗🙋‍♀️

brownie one scares

brownie one scares me

Hi Almira, thanks for sharing your feedback. We're sorry to hear about your experience and would love to understand more so we can improve. I will be reaching out to you in private to assist you.

I love pawprint the calendar with my Booties in

I love pawprint the calendar with my Booties in it and the other kitties is so beautiful 🤩

I had a photo and they put another that did not

I had a photo and they put another that did not want ,so please send any more paw thing

Hi Tim, we're sorry for the mix-up with your order. We will be reaching out in private to better assist you. Thank you for your patience!

deceptive

deceptive. they "choose" your dog but in reality, they say that to everyone and then insert your dog for your order after the fact.

Hi there, we're sorry to hear about your experience. We strive to provide clear communication and would like to assist you further. I have reached out in private to better assist you. Thank you for your feedback.

I am very proud to say that my little cat named

I am very proud to say that my little cat named stormy is on you of your beach towels and I am so happy that he was chosen. I caught stormy when he was a very tiny very sick feral kitten out in my yard. WE Took him straight to the vet and he was so tiny the vet couldn't sex him yet. THE vet said he wouldn't have made it another night outside. I spent the next 4 to 5 weeks feeding him around the clock ever 3 hours and giving him his medication. Because stormy and I spent so much time together in the beginning we are inseparable 😆. I have never loved an animal as much as I love him and I know he loves me because at night he sleeps either on my hip or the top of my head on the pillow 😆. Now stormy is about 5 years old and the sweetest thing and he knows he is the king of our castle.

This is a rip off company. Beware.

This is a rip off company.I placed an order for harness and never got them. Said they were delivered but again never got them. Will never buy fro the Chinese company again. I out I a complaint and I keep getting around. I asked that my credit card be refund but again no answer from them.

Hi Linda, we're sorry for the confusion, but we believe you may have the wrong company, as we do not sell harnesses. Please consider reaching out to the correct seller for assistance. Thank you!

Thank you for choosing my dog koda

Thank you for choosing my dog koda. In your calendar, I ordered one. I appreciate it, that's awesome. Thank you

I absolutely in love that my dear dog Lobo made

I absolutely in love that my dear dog Lobo made it in the coloring book!!!

For the price I would expect better quality the

For the price I would expect better quality the art was nice

Hi Jordan, thank you for your feedback. We're glad you liked the art, and we'll take your comments into consideration to improve quality. I will be reaching out to better assist you.

A complete scam! There is no calendar contest!!

A complete scam! There is no calendar contest!! Just look on Facebook alone and find people posting that their dogs won yet no two calendars have the same dogs on them. I should know mine was August but just for mine! All you had to do was sell items and not lies.

Hi Cindy_Boo_Boo, we're sorry for your disappointment. We appreciate your feedback and will look into the situation to clarify any misunderstandings. I will be reaching out to better assist you.

Lost order

So upset. I want the 4 calendars I paid for. I emailed. Why is there no phone number to speak to a human. I tried DHL shipping service. I have no idea if it went back to PawPrint or not.

Hi Lynn, we're sorry to hear about the trouble with your order. Please check your email for our direct response so we can resolve this quickly. Thank you for your patience!

Purchaser Beware

Purchaser beware! I am still waiting for my order from placed in July 31 of three puzzles with my cat image. I finally received an email to let me know that my order will be refunded by my request. Today is August 24, 2026. I posted a few days ago in a review and am unable to find it. Hmmmm!

Hi Lynne, we're sorry for the delay and any inconvenience caused. We appreciate your patience and are glad the refund was processed. If you need further assistance, please reach out to us directly. Thank you for your understanding.

Terms of Use

Mobile Messaging (SMS/MMS) Terms (“Text Program”)

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